When quoting on your job, we provide the name and reviews of the company that matches your inquiry. Although we vet every company on our system, we encourage you to do your own due dilligence on the company you choose.

If you change your list of items or space required to an increased amount, the removalist will adjust the price accordingly. It is advisable to inform Remote Movers as soon as you know that your moving volume has increased. This way, we can plan to avoid any items being left behind on the move day. Please contact Remote Movers about two days before your move once you have finished packing; this way, we can give the correct information to the removalist company before the day. 

Yes, it can, as long as you notify us before booking your move.

The earlier you book your move the more confident you can be that the date you wish to move will be available. However, the time in advance that you should book is heavily dependent on the time of year. Between October and March we recommend booking at least 3-4 weeks in advance of when you want to move. From March – September you can leave it a little later, booking 2-3 weeks out.

The packing service is not included in our standard pricing. Please check with our support team to get a quotation.

We only work with experienced and reputable moving companies and its in their best interests to pack accurately in the trucks for two main reasons:

1. It maximizes the space available.
2. A tight well-loaded vehicle ensures less movement and motion on the road/rail. 

Reading reviews is a great way to determine if a removalist is the right one for you. Platforms like Google, Product Review or Remote Movers are great for this because they have built-in mechanisms to ensure reviews are from genuine people that have actually interacted with that business.

However, we advise to be cautions of moving companies with hundreds of reviews and a perfect 5 star rating on these platforms as reviews unfortunately can be faked. Don’t get us wrong: honest companies with a perfect 5 star rating do exist and they are excellent (we have a few on our platform!). But, given the nature of furniture removalist work, something, at some point, is bound to go wrong. Maybe the truck breaks down and is late for a job. Maybe someone accidentally trips and some items in a box are damaged. Whatever it is, accidents unfortunately do happen and these sorts of occasions rarely attract a 5 star rating.

Because of this, companies with a 4.5 or above rating are often just as good as a company with a perfect 5. So, we suggest, instead of looking for all 5-star reviews, take a look at a companies worst reviews and pay special attention to how they responded to the issue. Were they sympathetic? Did they respond promptly? Did they offer a resolution? Were they contactable for the customer to voice their concerns? These are the sorts of things that separate the best removalists from those who don’t deliver a high level of service.

If your booking is a premium service, the company will be able to provide exact timing. If your booking is a shared option, then your schedule will be a window between two to seven hours on the move day.